FAQ

It works just like a dating app, but for movies! Swipe right to like a movie, or swipe left to pass. Tap the card to flip it and see full details like the cast, director, ratings, and synopsis. You can also swipe down to peek at your current filters, or swipe up to see your shortlist controls. If there's a trailer available, you can watch it right from the card before deciding.

Think of them as three shelves. Your Shortlist is a curated list of movies you're interested in — add anything that catches your eye. Your Watchlist is your main collection for movies you're committed to watching. Your Wishlist is for movies and shows that haven't been released yet — we'll notify you when they come out! All three sync across your devices.

On the Discover screen, choose how you want to find content. You can browse Trending Now, check out New Releases (or On TV for shows), explore the Top Rated of all time, browse Upcoming movies, pick a specific Genre, or try the personalised For You mode. For You unlocks once you've liked at least 20 movies (or 20 TV shows) for that content type.

The top ribbon (left to right): back arrow, bell for notifications, home, trophy for games, and gear for settings. The bottom ribbon: ticket for Shortlist, sparkles for Wishlist, compass for Discover, play circle for Playlists, and video camera for Watchlist. Red badges on any icon mean something needs your attention — like unread notifications, pending friend requests, or new playlist activity.

Head to the Friends tab and tap the add button. You can search by name, username, email, or phone number. If your friend isn't on ReelOnes yet, you can send them an invite via text message or your device's share menu.

Tap on a friend to open their stats page, then use the toggle at the bottom to add them as a Best Friend. They'll appear at the top of your friends list and be prioritised when sharing playlists, so you can always find them quickly. It doesn't change what they can see or do — it's purely organisational.

Create a playlist from your Shortlist, Watchlist, or build a custom one from scratch. Give it a name, pick the movies you want to include, choose a friend to send it to, and hit send! Your friend gets a notification and can swipe through or instantly pick the movies they like. Any movies you both like become matches — the perfect films to watch together.

When a friend sends you movies, you get two ways to respond. Start Swiping lets you go through them one by one, just like the main swipe screen — great for really considering each pick. Instant Pick shows all the posters in a grid so you can quickly tap the ones that catch your eye. Same result, different speed!

A match happens when you and a friend both like the same movie from a shared playlist. It's the app's way of saying you both want to watch this — the perfect excuse for a movie night!

Check your privacy settings in Settings → Privacy & Security → Privacy Settings. You can control whether people find you by name, username, email, or phone number. If any of these are turned off, that search method won't show your profile to others.

When you're swiping through a received playlist and match several movies, you'll see a multi-match card with four options. Send All shares every match with your friend. Pick One lets you choose a single favourite to send. Spin the Reel randomly selects one for you — pick which movies to include, then spin (up to 3 times). Edit Selection lets you remove any matches you're not keen on before going back to decide how to send the rest.

If someone hasn't accepted your friend request yet, you can send them a nudge from the Friends tab. Tap the nudge button on your pending outgoing request to send a reminder notification. There's a 24-hour cooldown between nudges so it stays friendly. If the person previously declined, nudging will also re-send the request as a fresh one.

When you scroll down your friends list, an alphabet sidebar appears on the right side. Tap any letter to jump straight to friends whose names start with that letter — it auto-hides after a moment of inactivity. Only letters that have matching friends are shown. Best Friends always appear at the top of the list regardless of alphabetical position.

Each received playlist shows progress text like "5 of 20 swiped" once you've started going through it, along with your match count. If you want to start over, tap the replay button (refresh icon) on the playlist card — you'll see a confirmation, and it clears your progress and matches so you can swipe through from the beginning.

Each list holds up to 99 movies and 99 TV shows (198 items total per list). This keeps your lists focused and the app running smoothly. If you hit the limit, try removing items you've already watched or export your list for safekeeping.

On your Shortlist, tap the import icon to bring up the Import to Watchlist option. This moves your Shortlist items into your Watchlist. The app automatically skips any duplicates so you won't end up with the same movie in both places.

Go to Settings → Data Management → Export My Data. You can save everything as a CSV spreadsheet or plain text file, including your Watchlist, Shortlist, Wishlist, matches, swipe history, and more. Great for backups or sharing outside the app.

When viewing a movie in your Watchlist or Shortlist, tap the "More" button to discover similar content. The app searches for films from the same franchise, with similar themes, and in the same genres, then ranks them by relevance. You'll see up to 20 recommendations you can add straight to your lists.

In a matched or received playlist, tap a movie to open its details and use the Watched/Unwatched toggle button. Watched items appear dimmed with a checkmark overlay in grid view so you can tell at a glance what you've already seen. You can also long-press any watched item in the Watched Content manager to edit the date you watched it.

There are two separate controls. For matched playlists, watched movies are hidden by default — you can toggle this with the All/Unwatched button at the top of your matches. For received playlists, watched movies are shown by default but you can hide them the same way. You can also change these defaults in Settings → Data Management → Watched Content Management.

Go to Settings → Data Management → Watched Content Management. You can set separate auto-expiry periods for movies (default 180 days) and TV shows (default 365 days), or set either to Never. When an item expires, its watched status is automatically cleared so it reappears in your playlists. You can also manually unwatch any item using the eye icon, and search or sort your full watched history.

Yes! Swipe left on any item in your Shortlist, Watchlist, or Wishlist to reveal a delete button. You can also long-press an item to enter multi-select mode — this lets you select multiple items at once and remove them in bulk. These gestures work in your playlists too: swipe left on any playlist to reveal a delete option, and long-press to enter multi-select for bulk removal.

You'll get a notification when something on your Wishlist is released. The released item stays in your Wishlist and shows a "Released" badge. Tap it once to mark it read and reveal "Add to List", then tap again to open the watchlist picker — choose any of your existing watchlists, or create a new one on the spot, and the item moves over instantly. (Long-press the released item if you only want to remove it from the Wishlist.) Each watchlist holds up to 99 movies and 99 TV shows; you can have up to 20 separate watchlists.

Filters control which movies and shows appear when you're swiping. You can set a minimum rating, block genres you're not keen on, pick a language, set a release year range, choose streaming services, and filter by age rating. After adjusting your filters, tap Apply to save them. They'll be used every time you swipe.

That's usually your filters doing their job! Head to Settings → Filters to check what's active. Common reasons: a genre is blocked, the rating is below your minimum, the language doesn't match, or the movie isn't on your selected streaming services. If there's nothing left to show, you'll see a "That's All Folks!" screen with options to adjust filters or reset your seen movies.

When you select specific services like Netflix, Disney+, or Prime Video, you'll only see movies and shows available on those platforms. Select "All Services" to see everything regardless of where it's streaming.

On the Discover screen, pick Genre to browse by category. You can select multiple genres and choose between AND mode (movies must match all selected genres) or OR mode (movies can match any of them). The strength meter shows how strictly the genres are applied — higher strength means tighter matches.

When a TV show in your Watchlist has a new season on the way, we'll let you know! You can choose to be notified a set number of days before the premiere and the day before it airs. Customise the timing in Settings → Notifications.

You can sort your TV shows by Date Added, Title, Rating, or Release Date. There's also a special "Next Episode (Soonest)" sort for TV shows, which puts shows with upcoming episodes at the top — handy for keeping track of what's airing next.

TV show details like episode counts, season info, and airing status refresh automatically every 4 days. New season checks happen once a day, so you'll always be up to date on upcoming premieres.

There are nine categories you can control: Playlist Shares (when friends send you movies), Playlist Matches (when friends send back mutual likes), Wishlist Releases (when something on your Wishlist comes out), TV Show Releases (new seasons for shows in your Watchlist), Friend Activity (requests and acceptances), Game Challenges (when friends challenge you to a Head to Head), Taste Test (challenge invites, results, and level changes), Daily Challenge Reminders, and Streak Expiring Reminders (when your daily streak is at risk). Each has its own icon so you can tell at a glance what it's about. Push and In-App delivery can be toggled separately at the top of the Notifications settings screen.

Go to Settings → Notifications. You can toggle each notification type on or off individually. For TV show alerts, you can also set exactly how many days in advance you'd like to be reminded.

A few things to check: make sure push notifications are enabled in the app under Settings → Notifications, check your device's notification permissions are turned on for ReelOnes in your phone's settings, and verify you haven't turned off the specific notification type you're expecting.

Use the All/Unread/Read tabs at the top to filter your notifications. Swipe left on any notification to delete it. Tap the checkmark icon to mark all notifications as read at once. Each notification shows a movie poster preview and a category badge so you can tell at a glance what it's about.

There are 16 solo game modes, each testing your movie knowledge in a different way. Poster Pop is a 3-poster matching combo game. Memory Match flips poster pairs. Poster Jigsaw arranges puzzle pieces. Speed Sort swipes movies into the right category. Odd One Out spots the poster that doesn't belong. Connections has you building movie-actor chains. Poster Blur reveals a blurred poster that slowly sharpens. Rapid Fire is a speed round matching actors to films. Higher or Lower compares box office earnings. Perfect Pairing asks you to pick co-stars from a lineup. Rank It has you dragging films into rating order. Guess the Movie reveals clues one by one. Movie Hangman is letter-by-letter title guessing. Plot Twist shows a redacted plot summary. Scene It challenges you to name a film from a single image. Timeline asks when a film was released.

Every game you play earns XP. As you accumulate XP, you progress through tiers: Novice, Amateur, Professional, Expert, and Master, each with three levels (except Master which is the final rank). Your tier and XP are visible on the Games hub and on the friends leaderboard. The first time you play any game each day you earn a 2x XP bonus, and completing the Daily Challenge earns 4x XP.

Shields act as streak protection: if you miss a day and your daily streak is about to reset, a shield is automatically used to keep it alive. You earn them two ways — every time you cross into a new tier, and every 7 consecutive days you play. You can see how many shields you have on the Games hub.

Each day a different game mode is featured as the Daily Challenge. Completing it for the first time that day earns a 4x XP bonus. Playing the Daily Challenge also contributes to your daily streak — the longer your streak, the more bragging rights on the leaderboard.

Head to Head lets you challenge a friend directly. Pick a game mode, send the challenge, and both of you play the same game. Scores are compared and the winner is announced. You can track your win/loss record against each friend from the leaderboard.

Taste Test is a social challenge that tests how well you know a friend's movie taste. Pick 10 movies you think they'd like and send it over. Your friend does the same for you. When both sides are in, you see how many picks matched — the more overlap, the better you know each other's taste. The Taste Test screen has two tabs: Sent challenges you're waiting on, and Received challenges waiting for your response.

Go to Settings → Analytics to see a dashboard of your movie tastes. It breaks down your genre preferences, shows which decades and directors you favour, your average runtime tendencies, and more. It's all built from your swipe history, so the more you swipe, the richer the insights.

Yes! Go to Settings → Analytics → My Ratings to see every movie and show you've swiped on. You can search, sort, and change any like to a dislike or vice versa. This also updates your For You recommendations since they're based on your swipe history.

If you're seeing repeated content or want a fresh start, go to Settings → Data Management and tap the Discover tile to Reset Discovery. This resets your seen history so movies you've already swiped on will appear again. It doesn't affect your lists, ratings, or friends — just what shows up in the swipe feed.

There are several options: Reset Discovery (resets your swipe feed), Clear For You (resets analytics and For You recommendations), Clear Content Cache (frees storage), and individual clears for Shortlist, Watchlist, Wishlist, Playlists, and Watched history. Each one only affects that specific data — nothing else is touched.

You can block a user when you receive a friend request from them — just choose the Block option instead of Accept or Decline. Once blocked, they won't be able to find you, send you requests, or interact with you in any way. Manage your block list anytime in Settings → Privacy & Security → Blocked Users.

Friends can only see your display name and username. They can't see your email, phone number, lists, swipe history, or any other personal details. The only things shared are movies you explicitly send them in playlists and any resulting matches.

Go to Settings → Account and tap the Delete Account button at the bottom of the screen. This permanently removes your account and all associated data including your lists, matches, friend connections, and any playlists you've sent. This can't be undone, so please be certain before confirming.